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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Pudas

May 2, 2024

5  out of  5 rating by Matt Pudas
"We worked with Lacey Thames at Chuck Cooper's office. She was thorough and explained everything to us in a way that was very easy to understand."
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Joanni Cooper

April 29, 2024

5  out of  5 rating by Joanni Cooper
"Mr.Cooper is a man of his word,please sit down wth him,he can help wth all ur insurance needs,he’s very professional & knowledgeable about coverage!!!"
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Jen Ratliff

April 3, 2024

5  out of  5 rating by Jen Ratliff
"Chuck and his team are simply amazing! They are reliable, honest, patient, and operate with integrity. I recommend them to anyone who is looking for insurance! Chuck and Lacey always take the time to answer any questions I may have, and provide me with all the options available. It is always difficult to relocate to a new State, but they were there to walk me through the entire process to ensure all my insurance needs were met! Thank you Chuck and Lacey!"
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Emmaleigh Jones

March 5, 2024

5  out of  5 rating by Emmaleigh Jones
"it was absolutely amazing! he knew exactly how to help me with all of the best offers. i went in there and i didn’t know a thing , after i left , i have so much knowledge about what i wanted to happen today ! thank you so much mr. Chuck Cooper for helping me today ! I definitely recommend him and his company!"
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Mackenzie Cooper

February 2, 2024

5  out of  5 rating by Mackenzie Cooper
"Chuck Cooper and his team did a phenomenal job taking care of me after my accident in early January. As soon as the accident happened, I contacted Chuck and he immediately started my claim. My claim was started and finished within a week, whereas it took Nationwide almost a month after the accident to contact me. Chuck scheduled me a rental and had a tow truck ready for me all within an hour after the accident. Lacey, is knowledgeable and extremely helpful. Every question I had she had an answer for and her and Chuck both walked me through the process step by step. Curt went above and beyond and drove an hour just to save me from making a trip to sign some paperwork. All that said, I cannot thank Chuck Cooper and his team enough for everything they have done for me and continue to do. If you are in need of automobile, life, or housing insurance I highly recommend you reach out to Chuck Cooper and his team. They will have you taken care of in record timing!!"
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Jacqueline Craft

November 30, 2023

5  out of  5 rating by Jacqueline Craft
"Chuck and Lacey are so professional and kind to their customers"
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Rebecca Braley

November 21, 2023

5  out of  5 rating by Rebecca Braley
"Lacey at State Farm couldn’t be anymore helpful or kind. She’s helped me get my most valuable possessions insured. You won’t find anyone better!"
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Charlotte McRaney

November 11, 2023

5  out of  5 rating by Charlotte McRaney
"Chuck was real helpful on finding me a policy I could afford."
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Amy Jones

November 6, 2023

5  out of  5 rating by Amy Jones
"They're always so polite, helpful, and caring. I can pay my bill very easily. If I have any questions. They answer them quickly. Mr. Chuck and Lacey are tremendous people."
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Melissa Cooper

November 2, 2023

5  out of  5 rating by Melissa Cooper
"Chuck has been exceptional in providing personalized attention to ensure we had the best coverage for our individual needs. Always eager to assist us with any coverage and/or claim needs."
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Stacey Neese

August 29, 2023

5  out of  5 rating by Stacey Neese
"We met Chuck Cooper three years ago when we moved to Magee it has been nice to have met and done business with someone that makes you feel like a friend."
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Edward Toten

August 17, 2023

5  out of  5 rating by Edward Toten
"Glad to say I have an awesome insurance agent. I have been a customer of Chuck Coopers every since he came to Magee Ms."
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Kenzie Riley

August 14, 2023

5  out of  5 rating by Kenzie Riley
"Love these guys so much! So easy to work with and always there when I have questions. Ask for my girl Lacey!"
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Joanna Dickins

August 2, 2023

5  out of  5 rating by Joanna Dickins
"Chuck Cooper with State Farm helped me every step of the way after a car incident. He took care of everything, and made it super easy for me to get everything taken care of."
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Curt Windham

July 28, 2023

5  out of  5 rating by Curt Windham
"Chuck Cooper is the best around! Easy to work with and explains EVERYTHING perfectly! He had me in a rental car within an hour and the bodyshop was waiting on me! He definitely has eased my mind a few times. I would highly recommend Chuck to ANYONE! 100%"
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Chad Ashmore

July 26, 2023

5  out of  5 rating by Chad Ashmore
"Chuck Cooper's team is the best. Friendly, prompt and passionate. Always there when we are in need."
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denise howard

July 11, 2023

5  out of  5 rating by denise howard
"Mr. Chuck Cooper with State Farm was very helpful and made sure to meet every promise he made for my claim. He was very fast, helpful and great pleasure to work with. He made sure the job got done and that I got my claim completed quickly."
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Leigh Jones

May 1, 2023

5  out of  5 rating by Leigh Jones
"Peace of Mind... It's what you get with Chuck Cooper & his team.They are always professional, friendly & informative.I would highly recommend them for all your insurance needs."
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Warren Blackwell

September 15, 2022

5  out of  5 rating by Warren Blackwell
"You won't find a better team to handle your insurance needs. Mr. Chuck and his team never hesitate to go above and beyond to help in any way possible. Look no further because you won't find any better"
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Brad Dew

March 19, 2022

5  out of  5 rating by Brad Dew
"Switching to State Farm and Chuck Cooper was 1 of the best decision s I’ve ever made. I recently filed a claim and Chuck immediately went to work. He took care of everything and kept me informed throughout the process. He treated me like I was family"
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Janet Purvis

July 23, 2021

5  out of  5 rating by Janet Purvis
"I want to share how Mr. Chuck Cooper was such a great advocate for my husband and I. Our truck got totalled because of rat damage and I wasn't happy with the response I got from the claims office. I disputed their offer and Mr. Chuck listened to my complaint and went to bat for us. We ended up with a very satisfactory result thanks to Mr. Cooper. Also his staff, Mr. Rhett and Lacey have helped me as well being friendly and understanding. I'm so thankful for their help. I definitely will be staying with State Farm and with Mr. Chuck Cooper."
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Brent David

April 21, 2021

5  out of  5 rating by Brent David
"I had a recent automobile accident. The other party involved was at fault, and was not insured. Between Chuck and StateFarm, my uninsured motorist claim was handled quickly and professionally. My vehicle, loss of work, and medical bills were paid out in a fair and timely manner."
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Sarah Overby

March 11, 2021

5  out of  5 rating by Sarah Overby
"We had roof damage from recent weather events. We visited Chuck in his office and told him the issues we were having. Within a few days, we had a representative from State Farm assess our roof. Then, Chuck recommended Watkins Construction to replace our damaged roof. Chuck and Watkins Construction made the process easy. Now, we have a beautiful new roof. I highly recommend State Farm agent, Chuck Cooper. He truly cares for his customers!"
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Stacey N

October 16, 2020

5  out of  5 rating by Stacey N
"Friendly and helpful"
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Kim Thames

February 19, 2020

5  out of  5 rating by Kim Thames
"I’ve had two claims in the last 2 years. I couldn’t have had a better experience. So unlike the company I had before State Farm. I feel safe and secure with my home and autos, now. Love my agent!!!"